Willows of Shelbyville
2309 S Miller St, Shelbyville, IN 46176 · (317) 398-9781
Government - City/county · 121 certified beds
Willows of Shelbyville has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in December 2025, found 4 citations (the Indiana average is 7.2). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on December 23, 2025 found 4 citations. What an inspection citation means
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.December 23, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide enough food/fluids to maintain a resident's health.December 23, 2025 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.December 23, 2025 · F0744 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.December 23, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 10 citations.
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.March 6, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.October 1, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident must receive and the facility must provide necessary behavioral health care and services.May 2, 2024 · F0740 · Level of harm: Actual harm · Residents affected: Few
- Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.May 2, 2024 · F0744 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.May 2, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.February 22, 2024 · F0676 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.February 22, 2024 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.February 22, 2024 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.February 22, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.February 22, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Indiana average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.85 | 3.69 | 3.86 |
| Registered nurses (RN) | 0.37 | 0.67 | 0.69 |
| Licensed practical nurses (LPN) | 0.98 | 0.78 | 0.86 |
| Nurse aides | 2.50 | 2.24 | 2.32 |
| Total nursing staff turnover | 46.8% | 45.9% | 45.8% |
About this home
| Ownership | Government - City/county |
| Certified beds | 121 |
| Average residents per day | 84.4 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Ashford Place Health Campus Shelbyville · ★★★★★ 4 out of 5 stars
- Especially Kidz Health & Rehab Shelbyville · ★★★★★ 3 out of 5 stars
- Morristown Manor Morristown · ★★★★★ 4 out of 5 stars
- Waldron Rehabilitation and Healthcare Center Waldron · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Willows of Shelbyville on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.