Willow Crossing Health & Rehabilitation Center
3550 Central Ave, Columbus, IN 47203 · (812) 379-9669
Government - County · 112 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Willow Crossing Health & Rehabilitation Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2026, found 5 citations (the Indiana average is 7.2). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on March 11, 2026 found 5 citations. What an inspection citation means
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.March 11, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Keep residents' personal and medical records private and confidential.March 11, 2026 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.March 11, 2026 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.March 11, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Implement a program that monitors antibiotic use.March 11, 2026 · F0881 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 6 citations.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.February 19, 2026 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Ensure each resident must receive and the facility must provide necessary behavioral health care and services.February 19, 2026 · F0740 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.August 28, 2024 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.October 26, 2023 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.October 26, 2023 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.October 26, 2023 · F0887 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Indiana average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.46 | 3.69 | 3.86 |
| Registered nurses (RN) | 0.57 | 0.67 | 0.69 |
| Licensed practical nurses (LPN) | 0.57 | 0.78 | 0.86 |
| Nurse aides | 2.32 | 2.24 | 2.32 |
| Total nursing staff turnover | 48.4% | 45.9% | 45.8% |
About this home
| Ownership | Government - County |
| Certified beds | 112 |
| Average residents per day | 102.3 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Four Seasons Retirement Center Columbus · ★★★★★ 5 out of 5 stars
- Hickory Creek at Columbus Columbus · ★★★★★ 4 out of 5 stars
- Silver Oaks Health Campus Columbus · ★★★★★ 4 out of 5 stars
- The Belmont Health & Rehabilitation Columbus · ★★★★★ 2 out of 5 stars
- Miller's Merry Manor Hope · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Willow Crossing Health & Rehabilitation Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.