Willows Health Center
4054 Albright Lane, Rockford, IL 61103 · (815) 316-1500
Non profit - Corporation · 50 certified beds
Willows Health Center has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in November 2025, found 9 citations, 1 for actual harm or immediate jeopardy (the Illinois average is 12.6). It was fined 1 time in the last three years, $12,909 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on November 25, 2025 found 9 citations. What an inspection citation means
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 25, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.November 25, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide activities to meet all resident's needs.November 25, 2025 · F0679 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.November 25, 2025 · F0605 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.November 25, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.November 25, 2025 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.November 25, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.November 25, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures for flu and pneumonia vaccinations.November 25, 2025 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 7 citations.
- Employ staff that are licensed, certified, or registered in accordance with state laws.January 26, 2026 · F0839 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.December 16, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from the wrongful use of the resident's belongings or money.November 15, 2025 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.November 15, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.January 28, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.January 28, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.September 24, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $12,909December 11, 2023
- Medicare payment denial for 15 daysStarting December 18, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Illinois average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 5.21 | 3.45 | 3.86 |
| Registered nurses (RN) | 1.60 | 0.72 | 0.69 |
| Licensed practical nurses (LPN) | 0.69 | 0.64 | 0.86 |
| Nurse aides | 2.92 | 2.09 | 2.32 |
| Total nursing staff turnover | Not available | 44.5% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 50 |
| Average residents per day | 30.3 |
| Inside a hospital | No |
| Continuing care retirement community | Yes |
Nursing homes nearby
- Mercyhealth Javon Bea Hospital -SNF Rockford · ★★★★★ 4 out of 5 stars
- Amberwood Care Centre Rockford · ★★★★★ 3 out of 5 stars
- Alpine Fireside Health Center Rockford · ★★★★★ 3 out of 5 stars
- Fairhaven Christian Ret Center Rockford · ★★★★★ 3 out of 5 stars
- Rock River Health Care Rockford · ★★★★★ 3 out of 5 stars
Compare every nursing home in Rockford, IL · Nursing homes in Illinois · Home health agencies in Rockford, IL
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Data from Medicare (CMS), updated October 2026, from Willows Health Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.