Elevate Care Palos Heights
12550 South Ridgeland Avenue, Palos Heights, IL 60463 · (708) 597-9300
For profit - Limited Liability company · 111 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Elevate Care Palos Heights has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2025, found 2 citations (the Illinois average is 12.6). It was fined 2 times in the last three years, $48,832 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on January 24, 2025 found 2 citations. What an inspection citation means
- Reasonably accommodate the needs and preferences of each resident.January 24, 2025 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.January 24, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 16 citations.
- Protect each resident from the wrongful use of the resident's belongings or money.July 24, 2026 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.July 24, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.May 27, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.September 23, 2025 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.September 23, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.July 15, 2025 · F0568 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.July 15, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.July 15, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.July 15, 2025 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide timely, quality laboratory services/tests to meet the needs of residents.October 25, 2024 · F0770 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.September 22, 2024 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Protect each resident from the wrongful use of the resident's belongings or money.September 22, 2024 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.September 22, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.September 22, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.August 20, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 10, 2024 · F0689 · Level of harm: Actual harm · Residents affected: Few
Fines and payment denials
- Fine of $15,857November 25, 2025
- Fine of $32,975September 22, 2024
- Medicare payment denial for 9 daysStarting October 20, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Illinois average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.54 | 3.45 | 3.86 |
| Registered nurses (RN) | 0.52 | 0.72 | 0.69 |
| Licensed practical nurses (LPN) | 1.14 | 0.64 | 0.86 |
| Nurse aides | 1.88 | 2.09 | 2.32 |
| Total nursing staff turnover | 44% | 44.5% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 111 |
| Average residents per day | 95.7 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Harmony Palos Palos Heights · ★★★★★ 2 out of 5 stars
- Avantara Palos Heights Palos Heights · ★★★★★ 2 out of 5 stars
- Moorings of Arlington Heights Arlington Heights · ★★★★★ 5 out of 5 stars
- Lutheran Home for the Aged Arlington Heights · ★★★★★ 5 out of 5 stars
- Prairieview at the Garlands Barrington · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Elevate Care Palos Heights on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.