Heartland Senior Living
101 Trowbridge Road, Neoga, IL 62447 · (217) 895-2665
For profit - Limited Liability company · 71 certified beds
Heartland Senior Living has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2024, found 7 citations, 2 for actual harm or immediate jeopardy (the Illinois average is 12.6). It was fined 3 times in the last three years, $139,672 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 12, 2024 found 7 citations. What an inspection citation means
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.June 12, 2024 · F0686 · Level of harm: Actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 12, 2024 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Ensure that residents are fully informed and understand their health status, care and treatments.June 12, 2024 · F0552 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.June 12, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.June 12, 2024 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide for the safe, appropriate administration of IV fluids for a resident when needed.June 12, 2024 · F0694 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.June 12, 2024 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 5 citations.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 6, 2026 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 16, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.January 28, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.July 1, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are fully informed and understand their health status, care and treatments.November 6, 2023 · F0552 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $95,030March 6, 2026
- Fine of $14,505April 16, 2025
- Fine of $30,137June 12, 2024
- Medicare payment denial for 14 daysStarting April 4, 2026
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Illinois average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.23 | 3.45 | 3.86 |
| Registered nurses (RN) | 0.55 | 0.72 | 0.69 |
| Licensed practical nurses (LPN) | 0.72 | 0.64 | 0.86 |
| Nurse aides | 1.96 | 2.09 | 2.32 |
| Total nursing staff turnover | 40% | 44.5% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 71 |
| Average residents per day | 67 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Greenup Rehab and Nursing Greenup · ★★★★★ 1 out of 5 stars
- Lutheran Care Center Altamont · ★★★★★ 5 out of 5 stars
- The Haven of Bridgeport Bridgeport · ★★★★★ 2 out of 5 stars
- Heartland Nursing & Rehab Casey · ★★★★★ 3 out of 5 stars
- Casey Rehab and Nursing Casey · ★★★★★ 2 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Heartland Senior Living on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.