Rivaya Care of Des Plaines

9300 Ballard Road, Des Plaines, IL 60016 · (847) 294-2300
For profit - Limited Liability company · 231 certified beds

Rivaya Care of Des Plaines has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in December 2025, found 1 citation (the Illinois average is 12.6). It was fined 6 times in the last three years, $289,496 in all.

Medicare ratings

How to read a nursing home's star ratings

Most recent health inspection

The standard health inspection on December 18, 2025 found 1 citation. What an inspection citation means

• Provide and implement an infection prevention and control program.December 18, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some

Complaint inspections, last three years

Inspections after complaints found 39 citations.

• Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.July 26, 2026 · F0557 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.July 26, 2026 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Develop and implement policies and procedures to prevent abuse, neglect, and theft.July 26, 2026 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 17, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.April 17, 2026 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Post nurse staffing information every day.April 17, 2026 · F0732 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that residents are free from significant medication errors.April 17, 2026 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Allow residents to self-administer drugs if determined clinically appropriate.March 5, 2026 · F0554 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.March 5, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.November 25, 2025 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.September 29, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
• Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.June 22, 2025 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.June 4, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide appropriate treatment and care according to orders, resident’s preferences and goals.April 9, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide medically-related social services to help each resident achieve the highest possible quality of life.January 23, 2025 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.December 13, 2024 · F0693 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.November 15, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide appropriate pressure ulcer care and prevent new ulcers from developing.November 15, 2024 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.October 28, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide appropriate treatment and care according to orders, resident’s preferences and goals.August 1, 2024 · F0684 · Level of harm: Actual harm · Residents affected: Few
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.May 2, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.May 2, 2024 · F0803 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.February 23, 2024 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Respond appropriately to all alleged violations.February 23, 2024 · F0610 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Provide care and assistance to perform activities of daily living for any resident who is unable.February 2, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Let each resident or the resident's legal representative access or purchase copies of all the resident's records.November 9, 2023 · F0573 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide appropriate pressure ulcer care and prevent new ulcers from developing.November 9, 2023 · F0686 · Level of harm: Actual harm · Residents affected: Few
• Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.October 18, 2023 · F0563 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.October 18, 2023 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Protect each resident from the wrongful use of the resident's belongings or money.October 18, 2023 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.October 18, 2023 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Respond appropriately to all alleged violations.October 18, 2023 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide care by qualified persons according to each resident's written plan of care.October 18, 2023 · F0659 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.October 18, 2023 · F0678 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Provide appropriate treatment and care according to orders, resident’s preferences and goals.October 18, 2023 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.October 18, 2023 · F0689 · Level of harm: Actual harm · Residents affected: Few
• Provide safe and appropriate respiratory care for a resident when needed.October 18, 2023 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.October 18, 2023 · F0777 · Level of harm: Actual harm · Residents affected: Few
• Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.October 18, 2023 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few

Fines and payment denials

• Fine of $14,505September 29, 2025
• Fine of $52,466September 26, 2024
• Fine of $23,647August 1, 2024
• Fine of $76,780February 23, 2024
• Fine of $4,558February 6, 2024
• Fine of $117,540October 18, 2023
• Medicare payment denial for 6 daysStarting October 24, 2024
• Medicare payment denial for 45 daysStarting March 20, 2024
• Medicare payment denial for 81 daysStarting November 14, 2023

Nurse staffing

Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.

About this home