Thryve of Crestwood
14255 South Cicero Avenue, Crestwood, IL 60445 · (708) 371-0400
For profit - Limited Liability company · 297 certified beds
Thryve of Crestwood has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2026, found 21 citations, 1 for actual harm or immediate jeopardy (the Illinois average is 12.6). It was fined 5 times in the last three years, $286,550 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 7, 2026 found 21 citations. What an inspection citation means
- Provide care and assistance to perform activities of daily living for any resident who is unable.May 7, 2026 · F0677 · Level of harm: Actual harm · Residents affected: Few
- Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.May 7, 2026 · F0575 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.May 7, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Dispose of garbage and refuse properly.May 7, 2026 · F0814 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.May 7, 2026 · F0838 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide and implement an infection prevention and control program.May 7, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.May 7, 2026 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Have enough outside ventilation via a window or mechanical ventilation, or both.May 7, 2026 · F0923 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Have policies on smoking.May 7, 2026 · F0926 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Reasonably accommodate the needs and preferences of each resident.May 7, 2026 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.May 7, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 7, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe and appropriate respiratory care for a resident when needed.May 7, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.May 7, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.May 7, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Have a policy regarding use and storage of foods brought to residents by family and other visitors.May 7, 2026 · F0813 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure services provided by the nursing facility meet professional standards of quality.May 7, 2026 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.May 7, 2026 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide or obtain dental services for each resident.May 7, 2026 · F0791 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that a working call system is available in each resident's bathroom and bathing area.May 7, 2026 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.May 7, 2026 · F0607 · Level of harm: Potential for minimal harm · Residents affected: Many
Complaint inspections, last three years
Inspections after complaints found 23 citations.
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.June 4, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.May 7, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.February 2, 2026 · F0684 · Level of harm: Actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.June 25, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 12, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.May 12, 2025 · F0690 · Level of harm: Actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.February 28, 2025 · F0580 · Level of harm: Actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.January 31, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe, appropriate dialysis care/services for a resident who requires such services.January 31, 2025 · F0698 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Keep all essential equipment working safely.January 31, 2025 · F0908 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.October 21, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.September 20, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.May 16, 2024 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 16, 2024 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.March 15, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.March 15, 2024 · F0686 · Level of harm: Actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.March 15, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.February 18, 2024 · F0686 · Level of harm: Actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.November 30, 2023 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 30, 2023 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident must receive and the facility must provide necessary behavioral health care and services.November 30, 2023 · F0740 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.October 19, 2023 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.October 19, 2023 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
Fines and payment denials
- Fine of $22,984February 2, 2026
- Fine of $12,929May 12, 2025
- Fine of $173,339January 31, 2025
- Fine of $13,910May 16, 2024
- Fine of $63,388February 18, 2024
- Medicare payment denial for 10 daysStarting June 5, 2026
- Medicare payment denial for 3 daysStarting February 28, 2025
- Medicare payment denial for 23 daysStarting March 16, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Illinois average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.08 | 3.45 | 3.86 |
| Registered nurses (RN) | 0.37 | 0.72 | 0.69 |
| Licensed practical nurses (LPN) | 0.95 | 0.64 | 0.86 |
| Nurse aides | 1.77 | 2.09 | 2.32 |
| Total nursing staff turnover | 48.2% | 44.5% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 297 |
| Average residents per day | 181 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Crestwood Terrace Crestwood · ★★★★★ 3 out of 5 stars
- Aliya of Crestwood Crestwood · ★★★★★ 1 out of 5 stars
- Moorings of Arlington Heights Arlington Heights · ★★★★★ 5 out of 5 stars
- Lutheran Home for the Aged Arlington Heights · ★★★★★ 5 out of 5 stars
- Prairieview at the Garlands Barrington · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Thryve of Crestwood on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.