Continental Nursing & Rehab Center

5336 North Western Avenue, Chicago, IL 60625 · (773) 271-5600
For profit - Corporation · 208 certified beds

Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.

Continental Nursing & Rehab Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2025, found 12 citations, 1 for actual harm or immediate jeopardy (the Illinois average is 12.6). It was fined 6 times in the last three years, $270,470 in all.

Medicare ratings

Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating.	1 out of 5 stars · Much below average
Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state.	1 out of 5 stars · Much below average
Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay.	2 out of 5 stars · Below average
StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover.	2 out of 5 stars · Below average

How to read a nursing home's star ratings

Most recent health inspection

The standard health inspection on May 30, 2025 found 12 citations. What an inspection citation means

Provide routine and 24-hour emergency dental care for each resident.May 30, 2025 · F0790 · Level of harm: Actual harm · Residents affected: Few
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.May 30, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.May 30, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.May 30, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.May 30, 2025 · F0800 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.May 30, 2025 · F0803 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Allow residents to self-administer drugs if determined clinically appropriate.May 30, 2025 · F0554 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.May 30, 2025 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure each resident receives an accurate assessment.May 30, 2025 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure services provided by the nursing facility meet professional standards of quality.May 30, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 30, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 30, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few

Complaint inspections, last three years

Inspections after complaints found 71 citations.

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.June 5, 2026 · F0600 · Level of harm: Actual harm · Residents affected: Few
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.June 5, 2026 · F0627 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.June 5, 2026 · F0676 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.January 2, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide appropriate pressure ulcer care and prevent new ulcers from developing.January 2, 2026 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.January 2, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Have a policy regarding use and storage of foods brought to residents by family and other visitors.January 2, 2026 · F0813 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide appropriate treatment and care according to orders, resident’s preferences and goals.September 29, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.September 29, 2025 · F0803 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.August 26, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.July 7, 2025 · F0600 · Level of harm: Actual harm · Residents affected: Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.June 27, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.June 20, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.June 20, 2025 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 10, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.May 30, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.May 30, 2025 · F0800 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.May 13, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure services provided by the nursing facility meet professional standards of quality.April 10, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.March 28, 2025 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.March 28, 2025 · F0802 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.March 28, 2025 · F0803 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.March 28, 2025 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.March 28, 2025 · F0809 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.March 28, 2025 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Reasonably accommodate the needs and preferences of each resident.March 11, 2025 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.March 11, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.March 11, 2025 · F0917 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.February 26, 2025 · F0600 · Level of harm: Actual harm · Residents affected: Few
Respond appropriately to all alleged violations.February 26, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide safe and appropriate respiratory care for a resident when needed.February 26, 2025 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.January 20, 2025 · F0600 · Level of harm: Actual harm · Residents affected: Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.January 20, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.January 9, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.December 13, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).December 13, 2024 · F0603 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 8, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Reasonably accommodate the needs and preferences of each resident.October 24, 2024 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 24, 2024 · F0600 · Level of harm: Actual harm · Residents affected: Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.October 11, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 11, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Respond appropriately to all alleged violations.October 11, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide enough food/fluids to maintain a resident's health.October 11, 2024 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.October 11, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
Provide or get specialized rehabilitative services as required for a resident.October 11, 2024 · F0825 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.August 30, 2024 · F0571 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure services provided by the nursing facility meet professional standards of quality.August 16, 2024 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide care and assistance to perform activities of daily living for any resident who is unable.August 16, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide appropriate pressure ulcer care and prevent new ulcers from developing.August 16, 2024 · F0686 · Level of harm: Actual harm · Residents affected: Few
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.August 16, 2024 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.August 16, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
Provide care and assistance to perform activities of daily living for any resident who is unable.August 9, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.August 9, 2024 · F0693 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.August 9, 2024 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.August 9, 2024 · F0802 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.August 9, 2024 · F0803 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.August 9, 2024 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 21, 2024 · F0689 · Level of harm: Actual harm · Residents affected: Few
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.April 24, 2024 · F0606 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 14, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.March 14, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.January 31, 2024 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Provide appropriate treatment and care according to orders, resident’s preferences and goals.January 31, 2024 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.January 18, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.December 1, 2023 · F0622 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.December 1, 2023 · F0623 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Prepare residents for a safe transfer or discharge from the nursing home.December 1, 2023 · F0624 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide safe, appropriate pain management for a resident who requires such services.December 1, 2023 · F0697 · Level of harm: Actual harm · Residents affected: Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.October 13, 2023 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide safe, appropriate pain management for a resident who requires such services.October 13, 2023 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.October 13, 2023 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few

Fines and payment denials

Fine of $36,320June 5, 2026
Fine of $67,528May 30, 2025
Fine of $91,936February 26, 2025
Fine of $27,002January 9, 2025
Fine of $30,570August 9, 2024
Fine of $17,114January 18, 2024
Medicare payment denial for 18 daysStarting June 27, 2025

Nurse staffing

Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.

Hours per resident per day	This home	Illinois average	U.S. average
Total nurse staffing	2.70	3.45	3.86
Registered nurses (RN)	0.48	0.72	0.69
Licensed practical nurses (LPN)	0.57	0.64	0.86
Nurse aides	1.65	2.09	2.32
Total nursing staff turnover	31.8%	44.5%	45.8%

About this home

Ownership	For profit - Corporation
Certified beds	208
Average residents per day	170.3
Inside a hospital	No
Continuing care retirement community	No

Nursing homes nearby

Central Baptist Village Chicago · 5 out of 5 stars
Community First Medical Center Chicago · 5 out of 5 stars
Harmony Healthcare & Rehab Ctr Chicago · 5 out of 5 stars
Little Sisters of the Poor Chicago · 5 out of 5 stars
Mercy Circle Chicago · 5 out of 5 stars

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Data from Medicare (CMS), updated October 2026, from Continental Nursing & Rehab Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.