West Suburban Nursing & Rehab Center
311 Edgewater Drive, Bloomingdale, IL 60108 · (630) 894-7400
For profit - Partnership · 259 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
West Suburban Nursing & Rehab Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in October 2024, found 9 citations (the Illinois average is 12.6). It was fined 1 time in the last three years, $19,845 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on October 30, 2024 found 9 citations. What an inspection citation means
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.October 30, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.October 30, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.October 30, 2024 · F0805 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 30, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.October 30, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assist a resident in gaining access to vision and hearing services.October 30, 2024 · F0685 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.October 30, 2024 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.October 30, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.October 30, 2024 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 19 citations.
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.June 16, 2026 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide medically-related social services to help each resident achieve the highest possible quality of life.May 1, 2026 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.April 21, 2026 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 21, 2026 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Keep all essential equipment working safely.April 21, 2026 · F0908 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.January 26, 2026 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide medically-related social services to help each resident achieve the highest possible quality of life.November 26, 2025 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Give the resident's representative the ability to exercise the resident's rights.September 11, 2025 · F0551 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that residents are fully informed and understand their health status, care and treatments.September 11, 2025 · F0552 · Level of harm: Actual harm · Residents affected: Few
- Protect each resident from the wrongful use of the resident's belongings or money.September 11, 2025 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.September 11, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assist a resident in gaining access to vision and hearing services.September 11, 2025 · F0685 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide or obtain dental services for each resident.September 11, 2025 · F0791 · Level of harm: Actual harm · Residents affected: Few
- Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.April 28, 2025 · F0627 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 28, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.January 15, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.January 15, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.January 15, 2025 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.October 26, 2023 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $19,845April 21, 2026
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Illinois average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 2.73 | 3.45 | 3.86 |
| Registered nurses (RN) | 0.57 | 0.72 | 0.69 |
| Licensed practical nurses (LPN) | 0.70 | 0.64 | 0.86 |
| Nurse aides | 1.46 | 2.09 | 2.32 |
| Total nursing staff turnover | 33.3% | 44.5% | 45.8% |
About this home
| Ownership | For profit - Partnership |
| Certified beds | 259 |
| Average residents per day | 216.4 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Alden Valley Ridge Rehab & HCC Bloomingdale · ★★★★★ 5 out of 5 stars
- Bella Terra Bloomingdale Bloomingdale · ★★★★★ 2 out of 5 stars
- Bridgeway Senior Living Bensenville · ★★★★★ 1 out of 5 stars
- Covenant Living - Windsor Park Carol Stream · ★★★★★ 5 out of 5 stars
- Oak Trace Downers Grove · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from West Suburban Nursing & Rehab Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.