Northcrest Specialty Care
2001Health Street, Waterloo, IA 50703 · (319) 234-4423
Non profit - Corporation · 94 certified beds
Northcrest Specialty Care has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in February 2026, found 7 citations (the Iowa average is 6.5). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on February 12, 2026 found 7 citations. What an inspection citation means
- Make sure that a working call system is available in each resident's bathroom and bathing area.February 12, 2026 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.February 12, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.February 12, 2026 · F0636 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.February 12, 2026 · F0640 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.February 12, 2026 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.February 12, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Have policies on smoking.February 12, 2026 · F0926 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 10 citations.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.February 12, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.June 4, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.October 1, 2024 · F0684 · Level of harm: Actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.April 11, 2024 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.January 30, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.January 30, 2024 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.January 30, 2024 · F0636 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.January 30, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.January 30, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure that a working call system is available in each resident's bathroom and bathing area.January 30, 2024 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Iowa average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.29 | 3.82 | 3.86 |
| Registered nurses (RN) | 0.68 | 0.74 | 0.69 |
| Licensed practical nurses (LPN) | 0.64 | 0.56 | 0.86 |
| Nurse aides | 1.96 | 2.52 | 2.32 |
| Total nursing staff turnover | 46.7% | 44% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 94 |
| Average residents per day | 86.2 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Friendship Village Retirement Waterloo · ★★★★★ 5 out of 5 stars
- Pillar of Cedar Valley Waterloo · ★★★★★ 1 out of 5 stars
- Harmony House Health Care Center Waterloo · ★★★★★ 1 out of 5 stars
- Harmony Waterloo Waterloo · ★★★★★ 1 out of 5 stars
- Ravenwood Specialty Care Waterloo · ★★★★★ 1 out of 5 stars
Compare every nursing home in Waterloo, IA · Nursing homes in Iowa · Home health agencies in Waterloo, IA
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Data from Medicare (CMS), updated October 2026, from Northcrest Specialty Care on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.