Hale Kupuna Heritage Home, LLC
4297A Omao Road, Koloa, HI 96756 · (808) 742-7591
For profit - Limited Liability company · 84 certified beds
Hale Kupuna Heritage Home, LLC has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2026, found 8 citations, 1 for actual harm or immediate jeopardy (the Hawaii average is 9.5). It was fined 1 time in the last three years, $10,628 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 5 out of 5 stars · Much above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on March 12, 2026 found 8 citations. What an inspection citation means
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 12, 2026 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Honor the resident's right to organize and participate in resident/family groups in the facility.March 12, 2026 · F0565 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.March 12, 2026 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.March 12, 2026 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.March 12, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.March 12, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.March 12, 2026 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.March 12, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 3 citations.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.March 12, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 12, 2026 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.September 6, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $10,628March 12, 2026
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Hawaii average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.17 | 4.97 | 3.86 |
| Registered nurses (RN) | 1.59 | 1.75 | 0.69 |
| Licensed practical nurses (LPN) | 0.35 | 0.34 | 0.86 |
| Nurse aides | 2.23 | 2.88 | 2.32 |
| Total nursing staff turnover | 29.5% | 36.4% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 84 |
| Average residents per day | 45.3 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Samuel Mahelona Memorial Hospital Kapaa · ★★★★★ 5 out of 5 stars
- Garden Isle Healthcare and Rehabilitation Center Lihue · ★★★★★ 5 out of 5 stars
- Kauai Veterans Memorial Hospital Waimea · ★★★★★ 5 out of 5 stars
- Kauai Care Center Waimea · ★★★★★ 3 out of 5 stars
Comparing nursing homes?
See whether help at home or assisted living fits better. Answer four questions and we'll suggest where to start: a medical alert, help at home, or assisted living.
Free for families. This isn't medical advice.
Who are you looking for help for?
Data from Medicare (CMS), updated October 2026, from Hale Kupuna Heritage Home, LLC on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.