Winter Haven Health and Rehabilitation Center
202 Ave O NE, Winter Haven, FL 33880 · (863) 293-3103
Non profit - Corporation · 140 certified beds
Winter Haven Health and Rehabilitation Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2024, found 12 citations (the Florida average is 7.1). It was fined 1 time in the last three years, $4,190 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on January 24, 2024 found 12 citations. What an inspection citation means
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.January 24, 2024 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.January 24, 2024 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- PASARR screening for Mental disorders or Intellectual DisabilitiesJanuary 24, 2024 · F0645 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.January 24, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.January 24, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.January 24, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.January 24, 2024 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.January 24, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.January 24, 2024 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.January 24, 2024 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.January 24, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.January 24, 2024 · F0838 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 5 citations.
- Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.October 28, 2024 · F0693 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.January 24, 2024 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.January 24, 2024 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.January 24, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.January 24, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $4,190January 24, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Florida average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.22 | 3.82 | 3.86 |
| Registered nurses (RN) | 0.56 | 0.73 | 0.69 |
| Licensed practical nurses (LPN) | 0.59 | 0.78 | 0.86 |
| Nurse aides | 2.07 | 2.31 | 2.32 |
| Total nursing staff turnover | 37.3% | 41.4% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 140 |
| Average residents per day | 134.5 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Spring Lake Rehabilitation Center Winter Haven · ★★★★★ 5 out of 5 stars
- Life Care Center of Winter Haven Winter Haven · ★★★★★ 4 out of 5 stars
- Palm Garden of Winter Haven Winter Haven · ★★★★★ 4 out of 5 stars
- Astoria Health and Rehabilitation Center Winter Haven · ★★★★★ 3 out of 5 stars
- Lake Mariam Health and Rehabilitation Center Winter Haven · ★★★★★ 2 out of 5 stars
Compare every nursing home in Winter Haven, FL · Nursing homes in Florida · Home health agencies in Winter Haven, FL
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Data from Medicare (CMS), updated October 2026, from Winter Haven Health and Rehabilitation Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.