Riverwood Center
2802 Parental Home Road, Jacksonville, FL 32216 · (904) 721-0088
For profit - Limited Liability company · 240 certified beds
Riverwood Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2025, found 8 citations, 1 for actual harm or immediate jeopardy (the Florida average is 7.1). It was fined 1 time in the last three years, $34,778 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on January 9, 2025 found 8 citations. What an inspection citation means
- Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.January 9, 2025 · F0676 · Level of harm: Actual harm · Residents affected: Few
- Reasonably accommodate the needs and preferences of each resident.January 9, 2025 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Keep residents' personal and medical records private and confidential.January 9, 2025 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.January 9, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.January 9, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.January 9, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.January 9, 2025 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide or obtain dental services for each resident.January 9, 2025 · F0791 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 3 citations.
- Provide care and assistance to perform activities of daily living for any resident who is unable.February 13, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.February 13, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.February 13, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $34,778January 9, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Florida average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.36 | 3.82 | 3.86 |
| Registered nurses (RN) | 0.38 | 0.73 | 0.69 |
| Licensed practical nurses (LPN) | 0.90 | 0.78 | 0.86 |
| Nurse aides | 2.07 | 2.31 | 2.32 |
| Total nursing staff turnover | 47.1% | 41.4% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 240 |
| Average residents per day | 218 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Cypress Village Jacksonville · ★★★★★ 5 out of 5 stars
- Lakeside Center for Rehabilitation and Healing Jacksonville · ★★★★★ 5 out of 5 stars
- Life Care Center of Jacksonville Jacksonville · ★★★★★ 5 out of 5 stars
- Park Ridge Nursing Center Jacksonville · ★★★★★ 5 out of 5 stars
- River Garden Hebrew Home for the Aged Jacksonville · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Riverwood Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.