Civita Care Bayview
301 Rope Ferry Rd, Waterford, CT 06385 · (860) 444-1175
For profit - Limited Liability company · 127 certified beds
Civita Care Bayview has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in December 2025, found 12 citations (the Connecticut average is 13.4). It was fined 2 times in the last three years, $23,179 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on December 3, 2025 found 12 citations. What an inspection citation means
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.December 3, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide and implement an infection prevention and control program.December 3, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.December 3, 2025 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).December 3, 2025 · F0603 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.December 3, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure that a working call system is available in each resident's bathroom and bathing area.December 3, 2025 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.December 3, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.December 3, 2025 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures for flu and pneumonia vaccinations.December 3, 2025 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.December 3, 2025 · F0838 · Level of harm: Potential for minimal harm · Residents affected: Many
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.December 3, 2025 · F0628 · Level of harm: Potential for minimal harm · Residents affected: Some
- Ensure each resident receives an accurate assessment.December 3, 2025 · F0641 · Level of harm: Potential for minimal harm · Residents affected: Some
Complaint inspections, last three years
Inspections after complaints found 19 citations.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.July 6, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.July 6, 2026 · F0726 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.July 6, 2026 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.May 13, 2026 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.May 13, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Respond appropriately to all alleged violations.May 13, 2026 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.May 13, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assist a resident in gaining access to vision and hearing services.May 13, 2026 · F0685 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide routine and 24-hour emergency dental care for each resident.May 13, 2026 · F0790 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.March 4, 2026 · F0760 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.January 13, 2026 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.January 13, 2026 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.December 4, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.December 4, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure services provided by the nursing facility meet professional standards of quality.August 11, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.July 11, 2024 · F0557 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.July 11, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate dialysis care/services for a resident who requires such services.July 11, 2024 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.July 11, 2024 · F0836 · Level of harm: Potential for minimal harm · Residents affected: Many
Fines and payment denials
- Fine of $8,278December 4, 2025
- Fine of $14,901December 4, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Connecticut average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.42 | 3.73 | 3.86 |
| Registered nurses (RN) | 0.44 | 0.69 | 0.69 |
| Licensed practical nurses (LPN) | 0.89 | 0.82 | 0.86 |
| Nurse aides | 2.08 | 2.22 | 2.32 |
| Total nursing staff turnover | 19.1% | 37.4% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 127 |
| Average residents per day | 115.2 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Greentree Manor Nursing and Rehabilitation Center Waterford · ★★★★★ 1 out of 5 stars
- New London Sub-Acute and Nursing Waterford · ★★★★★ 1 out of 5 stars
- Complete Care at Groton Regency Groton · ★★★★★ 5 out of 5 stars
- Fairview Groton · ★★★★★ 4 out of 5 stars
- Avalon Health Care Center at Stoneridge Mystic · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Civita Care Bayview on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.