Norwich Sub-Acute and Nursing
93 West Town Street, Norwich, CT 06360 · (860) 889-2614
For profit - Limited Liability company · 120 certified beds
Norwich Sub-Acute and Nursing has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2023, found 10 citations (the Connecticut average is 13.4). It was fined 2 times in the last three years, $47,483 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 4 out of 5 stars · Above average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on March 22, 2023 found 10 citations. What an inspection citation means
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.March 22, 2023 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.March 22, 2023 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.March 22, 2023 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.March 22, 2023 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate foot care.March 22, 2023 · F0687 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.March 22, 2023 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.March 22, 2023 · F0838 · Level of harm: Potential for minimal harm · Residents affected: Many
- Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.March 22, 2023 · F0625 · Level of harm: Potential for minimal harm · Residents affected: Some
- Post nurse staffing information every day.March 22, 2023 · F0732 · Level of harm: Potential for minimal harm · Residents affected: Some
- Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.March 22, 2023 · F0947 · Level of harm: Potential for minimal harm · Residents affected: Some
Complaint inspections, last three years
Inspections after complaints found 7 citations.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 4, 2026 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.October 15, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.July 30, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.June 9, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.June 9, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 9, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.May 17, 2024 · F0805 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $15,106October 15, 2025
- Fine of $32,377June 9, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Connecticut average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.33 | 3.73 | 3.86 |
| Registered nurses (RN) | 0.69 | 0.69 | 0.69 |
| Licensed practical nurses (LPN) | 0.72 | 0.82 | 0.86 |
| Nurse aides | 1.93 | 2.22 | 2.32 |
| Total nursing staff turnover | 37.6% | 37.4% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 120 |
| Average residents per day | 102.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Complete Care at Groton Regency Groton · ★★★★★ 5 out of 5 stars
- Fairview Groton · ★★★★★ 4 out of 5 stars
- Avalon Health Care Center at Stoneridge Mystic · ★★★★★ 5 out of 5 stars
- Pendleton Rehabilitation and Nursing Center Mystic · ★★★★★ 5 out of 5 stars
- Beechwood Health & Rehabilitation Center New London · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Norwich Sub-Acute and Nursing on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.