Harbor Village North Health and Rehabilitation Cen

78 Viets St Extension, New London, CT 06320 · (860) 447-1416
For profit - Limited Liability company · 128 certified beds

Harbor Village North Health and Rehabilitation Cen has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2026, found 20 citations, 2 for actual harm or immediate jeopardy (the Connecticut average is 13.4). It was fined 1 time in the last three years, $68,933 in all.

Medicare ratings

How to read a nursing home's star ratings

Most recent health inspection

The standard health inspection on March 3, 2026 found 20 citations. What an inspection citation means

• Provide appropriate pressure ulcer care and prevent new ulcers from developing.March 3, 2026 · F0686 · Level of harm: Actual harm · Residents affected: Some
• Provide enough food/fluids to maintain a resident's health.March 3, 2026 · F0692 · Level of harm: Actual harm · Residents affected: Few
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.March 3, 2026 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.March 3, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.March 3, 2026 · F0882 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.March 3, 2026 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.March 3, 2026 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.March 3, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Respond appropriately to all alleged violations.March 3, 2026 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 3, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide safe and appropriate respiratory care for a resident when needed.March 3, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide safe, appropriate dialysis care/services for a resident who requires such services.March 3, 2026 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.March 3, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide or obtain dental services for each resident.March 3, 2026 · F0791 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide and implement an infection prevention and control program.March 3, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.March 3, 2026 · F0577 · Level of harm: Potential for minimal harm · Residents affected: Many
• Honor the resident's right to organize and participate in resident/family groups in the facility.March 3, 2026 · F0565 · Level of harm: Potential for minimal harm · Residents affected: Some
• Ensure each resident receives an accurate assessment.March 3, 2026 · F0641 · Level of harm: Potential for minimal harm · Residents affected: Some
• Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.March 3, 2026 · F0644 · Level of harm: Potential for minimal harm · Residents affected: Some
• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.March 3, 2026 · F0656 · Level of harm: Potential for minimal harm · Residents affected: Some

Complaint inspections, last three years

Inspections after complaints found 13 citations.

• Ensure services provided by the nursing facility meet professional standards of quality.April 6, 2026 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 6, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.March 3, 2026 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.March 3, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Respond appropriately to all alleged violations.March 3, 2026 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Respond appropriately to all alleged violations.September 19, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide medically-related social services to help each resident achieve the highest possible quality of life.September 19, 2024 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.August 12, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide appropriate treatment and care according to orders, resident’s preferences and goals.August 12, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.August 12, 2024 · F0742 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.June 12, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide care and assistance to perform activities of daily living for any resident who is unable.December 13, 2023 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.October 27, 2023 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few

Fines and payment denials

• Fine of $68,933March 3, 2026
• Medicare payment denial for 28 daysStarting September 12, 2024

Nurse staffing

Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.

About this home