Grandview Rehabilitation and Healthcare Center
55 Grand Street, New Britain, CT 06052 · (860) 223-3617
For profit - Limited Liability company · 160 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Special Focus Facility Medicare doesn't rate this home: “This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.” Special Focus Facilities get a full inspection at least every six months.
Grandview Rehabilitation and Healthcare Center is a Special Focus Facility, so Medicare doesn't rate it. Its last standard inspection, in July 2025, found 19 citations, 2 for actual harm or immediate jeopardy (the Connecticut average is 13.4). It was fined 5 times in the last three years, $466,706 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | Not available |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | Not available |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | Not available |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | Not available |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on July 24, 2025 found 19 citations. What an inspection citation means
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.July 24, 2025 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).July 24, 2025 · F0603 · Level of harm: Actual harm · Residents affected: Few
- Honor the resident's right to manage his or her financial affairs.July 24, 2025 · F0567 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.July 24, 2025 · F0569 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.July 24, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Respond appropriately to all alleged violations.July 24, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide activities to meet all resident's needs.July 24, 2025 · F0679 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.July 24, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Administer the facility in a manner that enables it to use its resources effectively and efficiently.July 24, 2025 · F0835 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.July 24, 2025 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Reasonably accommodate the needs and preferences of each resident.July 24, 2025 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.July 24, 2025 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.July 24, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from the wrongful use of the resident's belongings or money.July 24, 2025 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.July 24, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.July 24, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.July 24, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.July 24, 2025 · F0688 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide timely, quality laboratory services/tests to meet the needs of residents.July 24, 2025 · F0770 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 43 citations.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.May 6, 2026 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Allow residents to self-administer drugs if determined clinically appropriate.March 3, 2026 · F0554 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.March 3, 2026 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedMarch 3, 2026 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.March 3, 2026 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.March 3, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 3, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.March 3, 2026 · F0711 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide medically-related social services to help each resident achieve the highest possible quality of life.March 3, 2026 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.March 3, 2026 · F0760 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.March 3, 2026 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 22, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.October 22, 2025 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.September 10, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.July 24, 2025 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Protect each resident from the wrongful use of the resident's belongings or money.July 24, 2025 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).July 24, 2025 · F0603 · Level of harm: Actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.July 24, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Respond appropriately to all alleged violations.July 24, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.July 24, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.July 24, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.July 24, 2025 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from the wrongful use of the resident's belongings or money.June 17, 2025 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.February 11, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.February 11, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Keep residents' personal and medical records private and confidential.December 11, 2024 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.December 11, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Administer the facility in a manner that enables it to use its resources effectively and efficiently.December 11, 2024 · F0835 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 9, 2024 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Provide medically-related social services to help each resident achieve the highest possible quality of life.October 9, 2024 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.October 9, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from the wrongful use of the resident's belongings or money.September 17, 2024 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.September 17, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.September 17, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.July 23, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.April 12, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.January 12, 2024 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.January 12, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.January 12, 2024 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.January 12, 2024 · F0742 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.January 12, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.December 6, 2023 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.November 9, 2023 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $35,724March 3, 2026
- Fine of $136,100July 24, 2025
- Fine of $14,283September 17, 2024
- Fine of $131,684September 17, 2024
- Fine of $148,915November 9, 2023
- Medicare payment denial for 30 daysStarting December 3, 2024
- Medicare payment denial for 31 daysStarting January 17, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Connecticut average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.00 | 3.73 | 3.86 |
| Registered nurses (RN) | 0.48 | 0.69 | 0.69 |
| Licensed practical nurses (LPN) | 1.03 | 0.82 | 0.86 |
| Nurse aides | 2.48 | 2.22 | 2.32 |
| Total nursing staff turnover | 64.1% | 37.4% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 160 |
| Average residents per day | 115 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Autumn Lake Healthcare at New Britain New Britain · ★★★★★ 5 out of 5 stars
- Jerome Home New Britain · ★★★★★ 5 out of 5 stars
- Monsignor Bojnowski Manor, Inc New Britain · ★★★★★ 3 out of 5 stars
- Apple Rehab Avon Avon · ★★★★★ 3 out of 5 stars
- Avon Health Center Avon · ★★★★★ 2 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Grandview Rehabilitation and Healthcare Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.