Riverside Health & Rehabilitation Center
745 Main St, East Hartford, CT 06108 · (860) 289-2791
For profit - Corporation · 345 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Riverside Health & Rehabilitation Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2026, found 11 citations (the Connecticut average is 13.4). It was fined 2 times in the last three years, $46,125 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on January 22, 2026 found 11 citations. What an inspection citation means
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.January 22, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe and appropriate respiratory care for a resident when needed.January 22, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.January 22, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.January 22, 2026 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.January 22, 2026 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.January 22, 2026 · F0636 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.January 22, 2026 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.January 22, 2026 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.January 22, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.January 22, 2026 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.January 22, 2026 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 12 citations.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.December 30, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.November 24, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.August 14, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.August 14, 2025 · F0742 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 16, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.March 11, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.January 22, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.January 22, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.January 22, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.January 22, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.January 22, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.November 14, 2023 · F0557 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $12,715March 11, 2025
- Fine of $33,410January 10, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Connecticut average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.80 | 3.73 | 3.86 |
| Registered nurses (RN) | 0.62 | 0.69 | 0.69 |
| Licensed practical nurses (LPN) | 0.90 | 0.82 | 0.86 |
| Nurse aides | 2.28 | 2.22 | 2.32 |
| Total nursing staff turnover | 21.9% | 37.4% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 345 |
| Average residents per day | 283.7 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Apple Rehab Avon Avon · ★★★★★ 3 out of 5 stars
- Avon Health Center Avon · ★★★★★ 2 out of 5 stars
- Ledgecrest Health Care Center Berlin · ★★★★★ 4 out of 5 stars
- Seabury Bloomfield · ★★★★★ 5 out of 5 stars
- Touchpoints at Bloomfield Bloomfield · ★★★★★ 4 out of 5 stars
Nursing homes in Connecticut · Home health agencies in East Hartford, CT
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Data from Medicare (CMS), updated October 2026, from Riverside Health & Rehabilitation Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.