Maclay Healthcare Center

12831 Maclay Street, Sylmar, CA 91342 · (818) 361-4455
For profit - Limited Liability company · 141 certified beds

Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.

Special Focus Facility candidate Medicare's data lists this home as a candidate for its Special Focus Facility program, which is for homes with a persistent record of serious problems.

Maclay Healthcare Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2026, found 34 citations, 1 for actual harm or immediate jeopardy (the California average is 15.6). It was fined 7 times in the last three years, $355,191 in all.

Medicare ratings

Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating.	2 out of 5 stars · Below average
Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state.	1 out of 5 stars · Much below average
Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay.	5 out of 5 stars · Much above average
StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover.	3 out of 5 stars · Average

How to read a nursing home's star ratings

Most recent health inspection

The standard health inspection on January 16, 2026 found 34 citations. What an inspection citation means

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.January 16, 2026 · F0805 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
Keep residents' personal and medical records private and confidential.January 16, 2026 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.January 16, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.January 16, 2026 · F0604 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.January 16, 2026 · F0605 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure services provided by the nursing facility meet professional standards of quality.January 16, 2026 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Provide appropriate treatment and care according to orders, resident’s preferences and goals.January 16, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.January 16, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure medication error rates are not 5 percent or greater.January 16, 2026 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure that residents are free from significant medication errors.January 16, 2026 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.January 16, 2026 · F0800 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.January 16, 2026 · F0803 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.January 16, 2026 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.January 16, 2026 · F0808 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.January 16, 2026 · F0809 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.January 16, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.January 16, 2026 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.January 16, 2026 · F0849 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Provide and implement an infection prevention and control program.January 16, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Implement a program that monitors antibiotic use.January 16, 2026 · F0881 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.January 16, 2026 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.January 16, 2026 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.January 16, 2026 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Reasonably accommodate the needs and preferences of each resident.January 16, 2026 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.January 16, 2026 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.January 16, 2026 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedJanuary 16, 2026 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.January 16, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide appropriate pressure ulcer care and prevent new ulcers from developing.January 16, 2026 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.January 16, 2026 · F0693 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide safe, appropriate pain management for a resident who requires such services.January 16, 2026 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide safe, appropriate dialysis care/services for a resident who requires such services.January 16, 2026 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.January 16, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.January 16, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few

Complaint inspections, last three years

Inspections after complaints found 75 citations.

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.July 21, 2026 · F0689 · Level of harm: Actual harm · Residents affected: Few
Provide appropriate pressure ulcer care and prevent new ulcers from developing.June 9, 2026 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.June 9, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide and implement an infection prevention and control program.June 9, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.April 29, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide appropriate treatment and care according to orders, resident’s preferences and goals.April 29, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 29, 2026 · F0689 · Level of harm: Actual harm · Residents affected: Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.April 29, 2026 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.April 14, 2026 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.April 14, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Provide appropriate pressure ulcer care and prevent new ulcers from developing.April 14, 2026 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.April 14, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure each resident’s drug regimen must be free from unnecessary drugs.April 14, 2026 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Respond appropriately to all alleged violations.March 3, 2026 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.March 3, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.March 3, 2026 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.September 15, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.August 28, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.August 28, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.July 9, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.June 3, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide enough food/fluids to maintain a resident's health.June 3, 2025 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide or get specialized rehabilitative services as required for a resident.June 3, 2025 · F0825 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.June 3, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide and implement an infection prevention and control program.April 28, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Keep residents' personal and medical records private and confidential.March 22, 2025 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.March 22, 2025 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
Respond appropriately to all alleged violations.March 22, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.March 22, 2025 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 22, 2025 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
Ensure that the resident and his/her doctor meet face-to-face at all required visits.March 22, 2025 · F0712 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.March 22, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.January 28, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure that residents are free from significant medication errors.January 28, 2025 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.January 16, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Allow residents to self-administer drugs if determined clinically appropriate.December 24, 2024 · F0554 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.December 24, 2024 · F0636 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.December 24, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide appropriate treatment and care according to orders, resident’s preferences and goals.December 24, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure that residents are free from significant medication errors.December 24, 2024 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.December 18, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.October 31, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.October 31, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.October 24, 2024 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 24, 2024 · F0600 · Level of harm: Actual harm · Residents affected: Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.September 10, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.September 10, 2024 · F0626 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.August 21, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure residents have reasonable access to and privacy in their use of communication methods.August 5, 2024 · F0576 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.August 5, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Respond appropriately to all alleged violations.August 5, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide and implement an infection prevention and control program.August 5, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.July 18, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Reasonably accommodate the needs and preferences of each resident.June 7, 2024 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.June 7, 2024 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.June 7, 2024 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
Respond appropriately to all alleged violations.June 7, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.June 7, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 7, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Ensure that the resident and his/her doctor meet face-to-face at all required visits.June 7, 2024 · F0712 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.June 7, 2024 · F0726 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.June 7, 2024 · F0838 · Level of harm: Potential for minimal harm · Residents affected: Many
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.June 7, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.April 10, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide appropriate treatment and care according to orders, resident’s preferences and goals.April 10, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.February 23, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.January 25, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.January 25, 2024 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide safe, appropriate pain management for a resident who requires such services.January 25, 2024 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.January 25, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.January 25, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Provide and implement an infection prevention and control program.January 25, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Provide appropriate treatment and care according to orders, resident’s preferences and goals.December 4, 2023 · F0684 · Level of harm: Actual harm · Residents affected: Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 14, 2023 · F0689 · Level of harm: Actual harm · Residents affected: Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.October 25, 2023 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few

Fines and payment denials

Fine of $22,895July 21, 2026
Fine of $19,610April 29, 2026
Fine of $43,755January 16, 2026
Fine of $52,142March 22, 2025
Fine of $17,660October 11, 2024
Fine of $112,506October 11, 2024
Fine of $86,623June 7, 2024
Medicare payment denial for 38 daysStarting February 17, 2026
Medicare payment denial for 20 daysStarting April 19, 2025
Medicare payment denial for 14 daysStarting November 22, 2024
Medicare payment denial for 6 daysStarting July 9, 2024

Nurse staffing

Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.

Hours per resident per day	This home	California average	U.S. average
Total nurse staffing	4.10	4.52	3.86
Registered nurses (RN)	0.43	0.67	0.69
Licensed practical nurses (LPN)	1.13	1.20	0.86
Nurse aides	2.54	2.65	2.32
Total nursing staff turnover	43.5%	36.7%	45.8%

About this home

Ownership	For profit - Limited Liability company
Certified beds	141
Average residents per day	127.1
Inside a hospital	No
Continuing care retirement community	No

Nursing homes nearby

Country Manor Healthcare Sylmar · 4 out of 5 stars
Mountain View Conv Hosp Sylmar · 2 out of 5 stars
The Grove Post-Acute Care Center Sylmar · 2 out of 5 stars
Astoria Healthcare Center Sylmar · 1 out of 5 stars
Atherton Baptist Home Alhambra · 5 out of 5 stars

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Data from Medicare (CMS), updated October 2026, from Maclay Healthcare Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.