Lassen Nursing & Rehabilitation Center
2005 River Street, Susanville, CA 96130 · (530) 257-5341
For profit - Limited Liability company · 96 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Lassen Nursing & Rehabilitation Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2026, found 11 citations (the California average is 15.6). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 25, 2026 found 11 citations. What an inspection citation means
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.June 25, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.June 25, 2026 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.June 25, 2026 · F0802 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.June 25, 2026 · F0806 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Reasonably accommodate the needs and preferences of each resident.June 25, 2026 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.June 25, 2026 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.June 25, 2026 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.June 25, 2026 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.June 25, 2026 · F0801 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.June 25, 2026 · F0808 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Keep all essential equipment working safely.June 25, 2026 · F0908 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 33 citations.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.July 8, 2026 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.June 10, 2026 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.May 21, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.April 8, 2026 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.February 4, 2026 · F0691 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.September 12, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assess the resident when there is a significant change in conditionSeptember 12, 2025 · F0637 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.September 12, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.September 12, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.September 12, 2025 · F0800 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.September 12, 2025 · F0801 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.September 12, 2025 · F0806 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from the wrongful use of the resident's belongings or money.July 17, 2025 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.July 17, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.July 17, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop, implement, and/or maintain an effective training program for all new and existing staff members.July 17, 2025 · F0940 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.April 17, 2025 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.April 17, 2025 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.April 17, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure that a working call system is available in each resident's bathroom and bathing area.April 17, 2025 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.July 31, 2024 · F0691 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to organize and participate in resident/family groups in the facility.May 21, 2024 · F0565 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe, appropriate pain management for a resident who requires such services.May 21, 2024 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.May 21, 2024 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.May 21, 2024 · F0726 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide medically-related social services to help each resident achieve the highest possible quality of life.May 21, 2024 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.May 21, 2024 · F0756 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident’s drug regimen must be free from unnecessary drugs.May 21, 2024 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.May 21, 2024 · F0773 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are fully informed and understand their health status, care and treatments.April 4, 2024 · F0552 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure each resident receives an accurate assessment.April 4, 2024 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide or obtain dental services for each resident.April 4, 2024 · F0791 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.December 13, 2023 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | California average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.65 | 4.52 | 3.86 |
| Registered nurses (RN) | 0.72 | 0.67 | 0.69 |
| Licensed practical nurses (LPN) | 0.84 | 1.20 | 0.86 |
| Nurse aides | 2.09 | 2.65 | 2.32 |
| Total nursing staff turnover | 60% | 36.7% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 96 |
| Average residents per day | 83.5 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Modoc Medical Center D/P SNF Alturas · ★★★★★ 5 out of 5 stars
- Surprise Valley Community Hospital D/P SNF Cedarville · ★★★★★ 4 out of 5 stars
- Eastern Plumas Hospital- Portola Campus Dp/SNF Portola · ★★★★★ 3 out of 5 stars
- Barton Hospital D/P SNF South Lake Tahoe · ★★★★★ 4 out of 5 stars
- Tahoe Forest Hospital D/P SNF Truckee · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Lassen Nursing & Rehabilitation Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.