Santa Rosa Post Acute
4650 Hoen Avenue, Santa Rosa, CA 95405 · (707) 546-0471
For profit - Limited Liability company · 99 certified beds
Santa Rosa Post Acute has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in September 2025, found 10 citations (the California average is 15.6). It was fined 1 time in the last three years, $10,166 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on September 12, 2025 found 10 citations. What an inspection citation means
- Observe each nurse aide's job performance and give regular training.September 12, 2025 · F0730 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.September 12, 2025 · F0741 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.September 12, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.September 12, 2025 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedSeptember 12, 2025 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.September 12, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.September 12, 2025 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.September 12, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that a working call system is available in each resident's bathroom and bathing area.September 12, 2025 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.September 12, 2025 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 31 citations.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.March 11, 2026 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 11, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.February 6, 2026 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.December 26, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.December 26, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.September 2, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.May 2, 2025 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Respond appropriately to all alleged violations.May 2, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.April 25, 2025 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.April 25, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.April 9, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.March 24, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Let each resident or the resident's legal representative access or purchase copies of all the resident's records.February 24, 2025 · F0573 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.January 28, 2025 · F0678 · Level of harm: Actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.December 5, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure residents have reasonable access to and privacy in their use of communication methods.October 4, 2024 · F0576 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.October 4, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure residents have reasonable access to and privacy in their use of communication methods.August 28, 2024 · F0576 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide enough food/fluids to maintain a resident's health.August 6, 2024 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedApril 10, 2024 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.April 10, 2024 · F0800 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.April 10, 2024 · F0801 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.April 10, 2024 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.January 24, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.January 24, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Employ staff that are licensed, certified, or registered in accordance with state laws.January 3, 2024 · F0839 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.December 22, 2023 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.December 22, 2023 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.December 15, 2023 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Keep all essential equipment working safely.December 14, 2023 · F0908 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure services provided by the nursing facility meet professional standards of quality.November 2, 2023 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $10,166January 28, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | California average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.98 | 4.52 | 3.86 |
| Registered nurses (RN) | 0.64 | 0.67 | 0.69 |
| Licensed practical nurses (LPN) | 0.91 | 1.20 | 0.86 |
| Nurse aides | 2.43 | 2.65 | 2.32 |
| Total nursing staff turnover | 30.6% | 36.7% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 99 |
| Average residents per day | 96.4 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Summerfield Health Care Center Santa Rosa · ★★★★★ 5 out of 5 stars
- Arbol Healthcare Center of Santa Rosa Santa Rosa · ★★★★★ 5 out of 5 stars
- Spring Lake Village Santa Rosa · ★★★★★ 5 out of 5 stars
- Park View Post Acute Santa Rosa · ★★★★★ 2 out of 5 stars
- Blue Oak Post-Acute Santa Rosa · ★★★★★ 2 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Santa Rosa Post Acute on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.