Empress Care Center, LLC
1299 S. Bascom Avenue, San Jose, CA 95128 · (408) 287-0616
For profit - Individual · 67 certified beds
Empress Care Center, LLC has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in April 2025, found 13 citations (the California average is 15.6). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 5 out of 5 stars · Much above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on April 28, 2025 found 13 citations. What an inspection citation means
- Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.April 28, 2025 · F0700 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.April 28, 2025 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.April 28, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.April 28, 2025 · F0836 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.April 28, 2025 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.April 28, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Keep all essential equipment working safely.April 28, 2025 · F0908 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.April 28, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.April 28, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.April 28, 2025 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.April 28, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.April 28, 2025 · F0756 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.April 28, 2025 · F0758 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 1 citation.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.October 16, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | California average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.19 | 4.52 | 3.86 |
| Registered nurses (RN) | 0.77 | 0.67 | 0.69 |
| Licensed practical nurses (LPN) | 0.80 | 1.20 | 0.86 |
| Nurse aides | 2.61 | 2.65 | 2.32 |
| Total nursing staff turnover | 32.7% | 36.7% | 45.8% |
About this home
| Ownership | For profit - Individual |
| Certified beds | 67 |
| Average residents per day | 48.8 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- O'Connor Hospital D/P SNF San Jose · ★★★★★ 5 out of 5 stars
- Vista Manor Nursing Center San Jose · ★★★★★ 5 out of 5 stars
- Creekside Post-Acute San Jose · ★★★★★ 5 out of 5 stars
- Plum Tree Care Center San Jose · ★★★★★ 5 out of 5 stars
- The Ridge Post Acute San Jose · ★★★★★ 5 out of 5 stars
Compare every nursing home in San Jose, CA · Nursing homes in California · Home health agencies in San Jose, CA
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Data from Medicare (CMS), updated October 2026, from Empress Care Center, LLC on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.