Palo Alto Post-Acute
911 Bryant Street, Palo Alto, CA 94301 · (650) 327-0511
For profit - Limited Liability company · 66 certified beds
Palo Alto Post-Acute has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2025, found 17 citations (the California average is 15.6). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 30, 2025 found 17 citations. What an inspection citation means
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.May 30, 2025 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.May 30, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide and implement an infection prevention and control program.May 30, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Implement a program that monitors antibiotic use.May 30, 2025 · F0881 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.May 30, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Keep residents' personal and medical records private and confidential.May 30, 2025 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.May 30, 2025 · F0605 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.May 30, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 30, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.May 30, 2025 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.May 30, 2025 · F0700 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.May 30, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.May 30, 2025 · F0756 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident’s drug regimen must be free from unnecessary drugs.May 30, 2025 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.May 30, 2025 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.May 30, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.May 30, 2025 · F0912 · Level of harm: Potential for minimal harm · Residents affected: Some
Complaint inspections, last three years
Inspections after complaints found 3 citations.
- Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.February 26, 2024 · F0806 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.February 26, 2024 · F0912 · Level of harm: Potential for minimal harm · Residents affected: Some
- Respond appropriately to all alleged violations.January 31, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | California average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.32 | 4.52 | 3.86 |
| Registered nurses (RN) | 1.21 | 0.67 | 0.69 |
| Licensed practical nurses (LPN) | 0.92 | 1.20 | 0.86 |
| Nurse aides | 2.19 | 2.65 | 2.32 |
| Total nursing staff turnover | 45.2% | 36.7% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 66 |
| Average residents per day | 62.7 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- VI at Palo Alto Palo Alto · ★★★★★ 5 out of 5 stars
- Webster House Palo Alto · ★★★★★ 5 out of 5 stars
- Childrens Hc Org No CA -Pediatric Hospital D/P SNF Campbell · ★★★★★ 5 out of 5 stars
- Camden Postacute Care, Inc Campbell · ★★★★★ 4 out of 5 stars
- Sunny View Manor Cupertino · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Palo Alto Post-Acute on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.