Carmel Hills Care Center
23795 W. R. Holman Highway, Monterey, CA 93940 · (831) 624-1875
For profit - Corporation · 99 certified beds
Carmel Hills Care Center has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in April 2026, found 19 citations (the California average is 15.6). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 5 out of 5 stars · Much above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on April 17, 2026 found 19 citations. What an inspection citation means
- Post nurse staffing information every day.April 17, 2026 · F0732 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.April 17, 2026 · F0801 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.April 17, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.April 17, 2026 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.April 17, 2026 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.April 17, 2026 · F0605 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.April 17, 2026 · F0688 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe, appropriate dialysis care/services for a resident who requires such services.April 17, 2026 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.April 17, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure each resident’s drug regimen must be free from unnecessary drugs.April 17, 2026 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.April 17, 2026 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that residents are fully informed and understand their health status, care and treatments.April 17, 2026 · F0552 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 17, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.April 17, 2026 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Observe each nurse aide's job performance and give regular training.April 17, 2026 · F0730 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.April 17, 2026 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.April 17, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.April 17, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.April 17, 2026 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
No citations from complaint inspections in the last three years.
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | California average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.32 | 4.52 | 3.86 |
| Registered nurses (RN) | 0.60 | 0.67 | 0.69 |
| Licensed practical nurses (LPN) | 0.87 | 1.20 | 0.86 |
| Nurse aides | 2.85 | 2.65 | 2.32 |
| Total nursing staff turnover | 31.6% | 36.7% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 99 |
| Average residents per day | 95.8 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Cypress Ridge Care Center Monterey · ★★★★★ 4 out of 5 stars
- Monterey Post Acute Monterey · ★★★★★ 4 out of 5 stars
- Westland House Monterey · ★★★★★ 3 out of 5 stars
- George L Mee Memorial Hospital D/P SNF King City · ★★★★★ 2 out of 5 stars
- Canterbury Woods Pacific Grove · ★★★★★ 5 out of 5 stars
Compare every nursing home in Monterey, CA · Nursing homes in California · Home health agencies in Monterey, CA
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Data from Medicare (CMS), updated October 2026, from Carmel Hills Care Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.