Millbrae Care Center
33 Mateo Avenue, Millbrae, CA 94030 · (650) 689-5784
For profit - Limited Liability company · 140 certified beds
Millbrae Care Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2026, found 13 citations (the California average is 15.6). It was fined 1 time in the last three years, $7,045 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 8, 2026 found 13 citations. What an inspection citation means
- Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.May 8, 2026 · F0640 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Assure that each resident’s assessment is updated at least once every 3 months.May 8, 2026 · F0638 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.May 8, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.May 8, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.May 8, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.May 8, 2026 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.May 8, 2026 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.May 8, 2026 · F0636 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assess the resident when there is a significant change in conditionMay 8, 2026 · F0637 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 8, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 8, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.May 8, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.May 8, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 25 citations.
- Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.June 25, 2026 · F0711 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that the resident and his/her doctor meet face-to-face at all required visits.June 25, 2026 · F0712 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.May 8, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.May 8, 2026 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.January 28, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.January 28, 2026 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide medically-related social services to help each resident achieve the highest possible quality of life.June 4, 2025 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.May 19, 2025 · F0557 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.August 5, 2024 · F0726 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide medically-related social services to help each resident achieve the highest possible quality of life.June 7, 2024 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.April 11, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 11, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.January 11, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Reasonably accommodate the needs and preferences of each resident.January 11, 2024 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.January 11, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assess the resident when there is a significant change in conditionJanuary 11, 2024 · F0637 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.January 11, 2024 · F0688 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide enough food/fluids to maintain a resident's health.January 11, 2024 · F0692 · Level of harm: Actual harm · Residents affected: Few
- Provide or get specialized rehabilitative services as required for a resident.January 11, 2024 · F0825 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.January 11, 2024 · F0867 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.January 11, 2024 · F0911 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that a working call system is available in each resident's bathroom and bathing area.January 11, 2024 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.January 11, 2024 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.January 3, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.January 3, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $7,045January 3, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | California average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.20 | 4.52 | 3.86 |
| Registered nurses (RN) | 0.39 | 0.67 | 0.69 |
| Licensed practical nurses (LPN) | 1.03 | 1.20 | 0.86 |
| Nurse aides | 1.78 | 2.65 | 2.32 |
| Total nursing staff turnover | 31.7% | 36.7% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 140 |
| Average residents per day | 135.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Belmont Healthcare Center Belmont · ★★★★★ 5 out of 5 stars
- Peninsula Post-Acute Burlingame · ★★★★★ 4 out of 5 stars
- Golden Heights Healthcare Daly City · ★★★★★ 5 out of 5 stars
- Golden Pavilion Healthcare Daly City · ★★★★★ 2 out of 5 stars
- Atherton Park Post-Acute Menlo Park · ★★★★★ 4 out of 5 stars
Comparing nursing homes?
See whether help at home or assisted living fits better. Answer four questions and we'll suggest where to start: a medical alert, help at home, or assisted living.
Free for families. This isn't medical advice.
Who are you looking for help for?
Data from Medicare (CMS), updated October 2026, from Millbrae Care Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.