Hollenbeck Palms
573 S. Boyle Ave., Los Angeles, CA 90033 · (213) 263-6195
Non profit - Corporation · 106 certified beds
Hollenbeck Palms has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in December 2025, found 9 citations (the California average is 15.6). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 5 out of 5 stars · Much above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on December 12, 2025 found 9 citations. What an inspection citation means
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.December 12, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.December 12, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure that a working call system is available in each resident's bathroom and bathing area.December 12, 2025 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.December 12, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.December 12, 2025 · F0605 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.December 12, 2025 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.December 12, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide for the safe, appropriate administration of IV fluids for a resident when needed.December 12, 2025 · F0694 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.December 12, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 9 citations.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.June 11, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 11, 2026 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.February 24, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.January 28, 2026 · F0808 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.August 20, 2024 · F0604 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.August 20, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.August 20, 2024 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.August 20, 2024 · F0758 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.November 19, 2023 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | California average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.59 | 4.52 | 3.86 |
| Registered nurses (RN) | 0.77 | 0.67 | 0.69 |
| Licensed practical nurses (LPN) | 0.86 | 1.20 | 0.86 |
| Nurse aides | 2.96 | 2.65 | 2.32 |
| Total nursing staff turnover | 28.1% | 36.7% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 106 |
| Average residents per day | 53.7 |
| Inside a hospital | No |
| Continuing care retirement community | Yes |
Nursing homes nearby
- East Los Angeles Doctors Hosp Los Angeles · ★★★★★ 5 out of 5 stars
- Pih Health Good Samaritan Hospital D/P SNF Los Angeles · ★★★★★ 5 out of 5 stars
- Alcott Rehabilitation Hospital Los Angeles · ★★★★★ 5 out of 5 stars
- Alden Terrace Convalescent Hospital Los Angeles · ★★★★★ 5 out of 5 stars
- Angels Nursing Health Center Los Angeles · ★★★★★ 5 out of 5 stars
Compare every nursing home in Los Angeles, CA · Nursing homes in California · Home health agencies in Los Angeles, CA
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Data from Medicare (CMS), updated October 2026, from Hollenbeck Palms on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.