Fidelity Health Care
11210 Lower Azusa Rd., El Monte, CA 91731 · (626) 442-6863
For profit - Corporation · 90 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Fidelity Health Care has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2026, found 7 citations (the California average is 15.6). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 5 out of 5 stars · Much above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 5, 2026 found 7 citations. What an inspection citation means
- Reasonably accommodate the needs and preferences of each resident.June 5, 2026 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure each resident receives an accurate assessment.June 5, 2026 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure services provided by the nursing facility meet professional standards of quality.June 5, 2026 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 5, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.June 5, 2026 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.June 5, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.June 5, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 10 citations.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.July 21, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.July 21, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.June 29, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.June 29, 2026 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 20, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.February 27, 2026 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.September 11, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.March 7, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.March 7, 2025 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.March 7, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | California average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.19 | 4.52 | 3.86 |
| Registered nurses (RN) | 0.43 | 0.67 | 0.69 |
| Licensed practical nurses (LPN) | 1.01 | 1.20 | 0.86 |
| Nurse aides | 2.75 | 2.65 | 2.32 |
| Total nursing staff turnover | 14.3% | 36.7% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 90 |
| Average residents per day | 77 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Greater El Monte Community Hos El Monte · ★★★★★ 4 out of 5 stars
- Mayflower Care Center El Monte · ★★★★★ 4 out of 5 stars
- Sunset Manor Conv Hosp El Monte · ★★★★★ 3 out of 5 stars
- Valley View Post Acute El Monte · ★★★★★ 3 out of 5 stars
- Eastland Subacute and Rehabilitation Center El Monte · ★★★★★ 2 out of 5 stars
Compare every nursing home in El Monte, CA · Nursing homes in California · Home health agencies in El Monte, CA
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Data from Medicare (CMS), updated October 2026, from Fidelity Health Care on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.