The Rehabilitation Center at the Palazzo
6250 North 19th Avenue, Phoenix, AZ 85015 · (602) 433-6300
For profit - Limited Liability company · 60 certified beds
The Rehabilitation Center at the Palazzo has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2025, found 5 citations (the Arizona average is 6.4). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 27, 2025 found 5 citations. What an inspection citation means
- Observe each nurse aide's job performance and give regular training.June 27, 2025 · F0730 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.June 27, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.June 27, 2025 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- PASARR screening for Mental disorders or Intellectual DisabilitiesJune 27, 2025 · F0645 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.June 27, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 4 citations.
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.March 25, 2026 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.June 27, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.June 27, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 27, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Arizona average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.33 | 3.98 | 3.86 |
| Registered nurses (RN) | 0.58 | 0.70 | 0.69 |
| Licensed practical nurses (LPN) | 1.25 | 1.04 | 0.86 |
| Nurse aides | 2.49 | 2.24 | 2.32 |
| Total nursing staff turnover | 51.6% | 45.1% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 60 |
| Average residents per day | 52.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Acacia Health Center Phoenix · ★★★★★ 5 out of 5 stars
- North Mountain Medical and Rehabilitation Center Phoenix · ★★★★★ 5 out of 5 stars
- Coronado Healthcare Center Phoenix · ★★★★★ 5 out of 5 stars
- Ridgecrest Post Acute Phoenix · ★★★★★ 5 out of 5 stars
- The Terraces of Phoenix Phoenix · ★★★★★ 5 out of 5 stars
Compare every nursing home in Phoenix, AZ · Nursing homes in Arizona · Home health agencies in Phoenix, AZ
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Data from Medicare (CMS), updated October 2026, from The Rehabilitation Center at the Palazzo on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.