Desert Terrace Healthcare Center
2509 North 24th Street, Phoenix, AZ 85008 · (602) 273-1347
For profit - Corporation · 108 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Desert Terrace Healthcare Center has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in September 2025, found 1 citation (the Arizona average is 6.4). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on September 26, 2025 found 1 citation. What an inspection citation means
- Provide care and assistance to perform activities of daily living for any resident who is unable.September 26, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 11 citations.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.June 25, 2026 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Employ staff that are licensed, certified, or registered in accordance with state laws.April 9, 2026 · F0839 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to manage his or her financial affairs.January 22, 2026 · F0567 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.January 22, 2026 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.January 22, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.January 22, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.December 3, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.January 24, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 10, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.July 3, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.January 16, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Arizona average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.35 | 3.98 | 3.86 |
| Registered nurses (RN) | 0.54 | 0.70 | 0.69 |
| Licensed practical nurses (LPN) | 0.95 | 1.04 | 0.86 |
| Nurse aides | 1.85 | 2.24 | 2.32 |
| Total nursing staff turnover | 55.4% | 45.1% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 108 |
| Average residents per day | 86.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Acacia Health Center Phoenix · ★★★★★ 5 out of 5 stars
- North Mountain Medical and Rehabilitation Center Phoenix · ★★★★★ 5 out of 5 stars
- Coronado Healthcare Center Phoenix · ★★★★★ 5 out of 5 stars
- Ridgecrest Post Acute Phoenix · ★★★★★ 5 out of 5 stars
- The Terraces of Phoenix Phoenix · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Desert Terrace Healthcare Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.