Heritage Living Center
1175 Morningside Drive, Conway, AR 72034 · (501) 327-7642
For profit - Corporation · 140 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Heritage Living Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in November 2025, found 4 citations (the Arkansas average is 2.7). It was fined 1 time in the last three years, $13,065 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on November 26, 2025 found 4 citations. What an inspection citation means
- Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.November 26, 2025 · F0838 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.November 26, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.November 26, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.November 26, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 3 citations.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.July 24, 2026 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.July 24, 2026 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.August 14, 2025 · F0741 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $13,065July 24, 2026
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Arkansas average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.60 | 4.02 | 3.86 |
| Registered nurses (RN) | 0.43 | 0.41 | 0.69 |
| Licensed practical nurses (LPN) | 0.86 | 0.95 | 0.86 |
| Nurse aides | 2.31 | 2.67 | 2.32 |
| Total nursing staff turnover | 38.3% | 49.5% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 140 |
| Average residents per day | 125.5 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Superior Health & Rehab, LLC Conway · ★★★★★ 5 out of 5 stars
- Salem Place Nursing and Rehabilitation Center, Inc Conway · ★★★★★ 5 out of 5 stars
- Conway Healthcare and Rehabilitation Center Conway · ★★★★★ 2 out of 5 stars
- The Blossoms at Conway Rehab & Nursing Center Conway · ★★★★★ 1 out of 5 stars
- Greenbrier Nursing and Rehabilitation Center Greenbrier · ★★★★★ 5 out of 5 stars
Compare every nursing home in Conway, AR · Nursing homes in Arkansas
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Data from Medicare (CMS), updated October 2026, from Heritage Living Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.