Knollwood Healthcare

3151-A Knollwood Drive, Mobile, AL 36693 · (251) 661-7608
For profit - Limited Liability company · 71 certified beds

Knollwood Healthcare is a Special Focus Facility, so Medicare doesn't rate it. Its last standard inspection, in September 2025, found 6 citations (the Alabama average is 4). It was fined 4 times in the last three years, $318,070 in all.

Medicare ratings

How to read a nursing home's star ratings

Most recent health inspection

The standard health inspection on September 11, 2025 found 6 citations. What an inspection citation means

• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.September 11, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Dispose of garbage and refuse properly.September 11, 2025 · F0814 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Provide safe and appropriate respiratory care for a resident when needed.September 11, 2025 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.September 11, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide safe, appropriate pain management for a resident who requires such services.September 11, 2025 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.September 11, 2025 · F0577 · Level of harm: Potential for minimal harm · Residents affected: Many

Complaint inspections, last three years

Inspections after complaints found 36 citations.

• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.March 6, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 6, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.March 6, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.September 11, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide safe, appropriate pain management for a resident who requires such services.September 11, 2025 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.May 22, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Reasonably accommodate the needs and preferences of each resident.March 27, 2025 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.March 27, 2025 · F0580 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Many
• Keep residents' personal and medical records private and confidential.March 27, 2025 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.March 27, 2025 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Many
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.March 27, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Respond appropriately to all alleged violations.March 27, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure services provided by the nursing facility meet professional standards of quality.March 27, 2025 · F0658 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Many
• Provide appropriate pressure ulcer care and prevent new ulcers from developing.March 27, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide medically-related social services to help each resident achieve the highest possible quality of life.March 27, 2025 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.March 27, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that residents are free from significant medication errors.March 27, 2025 · F0760 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Many
• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.March 27, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.March 27, 2025 · F0867 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.September 19, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Reasonably accommodate the needs and preferences of each resident.April 25, 2024 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Keep residents' personal and medical records private and confidential.April 25, 2024 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.April 25, 2024 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.April 25, 2024 · F0600 · Level of harm: Actual harm · Residents affected: Few
• Develop and implement policies and procedures to prevent abuse, neglect, and theft.April 25, 2024 · F0607 · Level of harm: Actual harm · Residents affected: Few
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.April 25, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 25, 2024 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Provide enough food/fluids to maintain a resident's health.April 25, 2024 · F0692 · Level of harm: Actual harm · Residents affected: Few
• Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.April 25, 2024 · F0758 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.April 25, 2024 · F0803 · Level of harm: Actual harm · Residents affected: Many
• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.April 25, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Administer the facility in a manner that enables it to use its resources effectively and efficiently.April 25, 2024 · F0835 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Many
• Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.April 25, 2024 · F0837 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Many
• Have a plan that describes the process for conducting QAPI and QAA activities.April 25, 2024 · F0865 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.April 25, 2024 · F0867 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Many
• Keep all essential equipment working safely.April 25, 2024 · F0908 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many

Fines and payment denials

• Fine of $187,110March 27, 2025
• Fine of $6,661April 25, 2024
• Fine of $10,555April 25, 2024
• Fine of $113,744April 25, 2024
• Medicare payment denial for 116 daysStarting May 23, 2024

Nurse staffing

Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.

About this home